The Single Best Strategy To Use For Time Warner Cable Internetyou must halt contacting me every 2hrs. I have a receipt for two/12/14 where by it shows my Invoice is payed. prevent calling me. in case you experienced very good custermer service you might speak with men and women over the cellphone rather than that automatic program exactly where I are not able to verify my payment,relaxation guarantee once you open tomorrow I will be as part of your sorry Place of work with your sorry receipt ,for the sorry service
We had a service call a few days ago. I skipped the decision about a survey. I need you to understand how delighted we had been.
I haven't, ever felt so disappointed with a business like yours. It is so aggravating. I am requesting aleast one months refund. If I don’t receive a response, I will move additional up the chain and I’ll Visit the Board of Directors after which the internet if needed.
wish i might have recognised Time Warner was a joke before receiving there service, Believe i’ll return to my previous service, i have not heard any individual chat so poor about an organization that caters to the general public, i was suppose to have the other 3 boxes each week ago, absolutely nothing yet, can’t speak to anybody, no cell phone #s to connect.
Time Warner has the worst client service – When issues are Performing not also lousy but when and If you have issues the proper hand doesn't understand what the still left is carrying out – You are trying to create The client correct the problems not the moment but some times additional right before you will get an individual out – A lot of non specialists at stake – Far better off if we could just talk to another person from the beginning – Would hardly ever hold the Box’s on all my sets simply because then I will be without Tv set absolutely when challenges occur – Seams the machines isn't the greatest and too many problems with it – In any case could be great to own better buyer service from a business that we pay out a high cost to – We are worthy of better service
After using off operate and arranging my working day for your service connect with not technician and no contact. Horrible client service.
The Europeans have sorted it out get more info by authorities motion to make sure there is absolutely no way these guys can lock in you in into a crap service for 2 yrs, find it hard to pick which load of junk to join up coming.
I'm Switching to Verizon. you are only a hungry pig, how expensive you terminate my most loved channels. You're losing a loyal costumer.. actually I will convey to my family members and Mate to cancel their accounts. Many thanks on your service and Great “BYE”
It became apparent the costumer service staff is rather poorly skilled at greatest. As an example, here one man or woman mentioned Earthlink was just another title for TW and another person stated there was no connection between The 2. Most staff customers had been at several points in between. In A different situation a single employees member instructed me that my seasonal disconnect did not go thru on account of specific guidelines, a 2nd individual reported that information was completely Completely wrong and gave A different clarification, a third person did not have any thought what a seasonal disconnect genuinely was.
You market twc For brand new programing but don’t service what we are currently spending. We have a weak signal, obvious due to the distortions we see, still you regularly advertise how superior your new gives with all your soccer coach. A tech place a signal booster on before in the summer, but we nonetheless Have got a weak sign.
I contacted time warner two months ago and advised them the cable service and internet cable was laying out in the street for over every week.
Zip 92264. The local new offices are really great but anyone need to look at the personnel extra intently. I have discovered several, numerous employees and both of these jogging your online business increase very little to more information TW image. Bla bla bla towards the Manager & hope an individual does her Grandmother because they did me
Then I went to Palm Springs Place of work to find out about seniority on account of my age(76) my clinical difficulties and unable
Me Friday. So yet again my spouse took Yet another day off of work to attend at your home. She again waited for someone to indicate up on Saturday morning.